Hop to Work Privacy Policy

Last modified: 6/16/2023

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. This Privacy Policy does not cover the practices of companies we don’t own or control, or people that we don’t manage.

The administrator of your personal data is Hop to Work with a registered office at
Mobisoft Infotech Pvt. Ltd. Unit No. 3, Second Floor, Trident Business Center, Opposite Audi Showroom, Off Mumbai-Bangalore Highway, Baner, Pune - 411045

For the purposes of better perception of the Privacy Policy, the term “User” has been replaced with the term “You” and “Administrator” with the term “We”.

What personal information do we collect?

When you use our apps we also collect your geolocation in order to facilitate the carpool (e.g. a Rider knowing the Driver is on their way), as well as to confirm that carpools are actually taking place.

Information you provide to us on our website We collect information you knowingly provide to us when you fill out a form or contact us through a chat widget on our site such as your email address, name, company name, office location, and a number of employees.

Information you provide to us in the app We collect personal information you knowingly provide to us through registration and/or account settings such as your name, email address, starting location, and your phone number.

Information received from other parties We may obtain information about you from other third party sources to update or supplement the information that you provide or that we collect automatically. This includes information from your employer. We may use this information to help your company set up the app and carpooling program.

How do we use your information?

We may use the information we collect from you in the following ways:

To provide you the carpooling services (such as to connect Riders with Drivers and allow them to communicate with one another);
To be able to provide you user support
To be able to answer your question, contact you or send a required offer.
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site and our landing pages, and to assess the success of our marketing and advertising campaigns) and Mobile App.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user creates a ride request, enters, submits, or accesses their information to maintain the safety of your personal information.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Third-party links

We do not include or offer third-party products or services on our website.

Data Retention

When you send your message or query through the platform or any landing page, we will maintain your Contact Information for our records unless and until you ask us to delete this information.

When you subscribe to our newsletter, we will maintain your Contact Information until you choose to cancel your subscription.

Policy changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Frequently Asked Questions on Privacy

Q. What information does Hop to Work collect from an organization and its employees during the registration process?: During the registration process, we collect basic information about the organization, such as its name and contact details. For employees, we collect their names, contact information, and commuting preferences solely for the purpose of facilitating carpool matching.
Q. How is employee data used within the Corporate Carpool Program?: Employee data is used exclusively for the purpose of matching potential carpool partners within the same organization. The data is not shared with any external parties or used for marketing purposes.
Q. How are carpool matches made, and who has access to this information?: Carpool matches are made using a proprietary algorithm that considers employees' commuting preferences, locations, and schedules. The matching process is automated, and only employees who are registered on this platform will have access to view the matched profiles.
Q. Does Hop to Work share data with other companies or advertisers?: We provide a private network of carpools exclusively for employees within an organization. We do not share data with other companies or advertisers.
Q. Is the personal information of our employees safe when using the Hop to Work Corporate Carpool Program?: Yes, we take privacy and security seriously. All personal information provided by employees is stored securely and only accessible to authorized personnel involved in managing the carpool program.
Q. Is the carpool network within our organization visible to the public?: No, Hop to Work is entirely private and accessible only to registered employees of your organization. It is not visible to the public or any individuals outside your organization.
Q. Can we opt-out of the Corporate Carpool Program at any time?: Yes, employees can choose to opt-out of the program at any time. Upon doing so, all associated carpool data will be securely deleted from our system.

Choose Privacy. Choose Hop to Work.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@hoptowork.com or by mail using the details provided below:

Mobisoft Infotech Pvt. Ltd.
Unit No. 3, Second Floor, Trident Business Center,
Opposite Audi Showroom, Off Mumbai-Bangalore Highway, Baner, Pune - 411045